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Personal Information

We may collect personal information that you provide directly to us, including:

• Name, email address, phone number, and company information
• Business registration details and tax identification numbers
• Payment and billing information
• Communications and feedback you provide

Business Data

When you use our AI and consulting services, we may collect:

• Business performance metrics and operational data
• Financial information necessary for analysis
• Market and competitive intelligence data
• Employee and organizational structure information

Automatically Collected Information

We automatically collect certain information when you visit our platform:

• IP address, browser type, and operating system
• Usage data, including pages visited and features used
• Device information and unique identifiers
• Location data (with your permission)

Service Delivery

• Provide and maintain our AI-powered business solutions
• Analyze business data to generate insights and recommendations
• Customize our services to meet your specific business needs
• Process transactions and manage your account

Communication

• Send service-related notifications and updates
• Respond to inquiries and provide customer support
• Share relevant industry insights and best practices
• Send marketing communications (with your consent)

Improvement and Development

• Improve our AI algorithms and service offerings
• Conduct research and analysis on SME trends
• Develop new features and capabilities
• Monitor and analyze usage patterns

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you, including:

• Cloud infrastructure and hosting providers
• Payment processing services
• Analytics and monitoring tools
• Communication and customer support platforms

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations and government requests
• Protect our rights, privacy, safety, or property
• Enforce our terms of service
• Protect against fraudulent or illegal activity

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control.

Technical Safeguards

• End-to-end encryption for data transmission
• Secure data storage with encryption at rest
• Regular security audits and penetration testing
• Multi-factor authentication for account access

Organizational Measures

• Access controls and role-based permissions
• Employee training on data protection
• Confidentiality agreements with all staff
• Incident response and breach notification procedures

Types of Cookies

Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may impact functionality of our services.